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FAQS-3

FAQs

Q1. Are you vape manufacture ?

Yes, we are vape manufacture ,focus on CBD disposable vape, 510 cartridges and CBD related devices.

Q2. Do your support customization ?

Yes, we support OEM/ODM.

Q3. What type of oil do your vape devices suit for ?

Our devices suit for CBD,THC,HHC,THC+A,HHC,DELTA 8 /9/10/11,ect thick oil .Please contact our professional sales rep to suggest the best option for you .

Q4. Can you provide sample for testing ?

Yes, we can offer samples for testing ,we can also customize samples for testing as per your oil type .

Q5. What is the lead time ?

For samples, the lead time is about 3 days. For mass production, the lead time is 15-25 days after receiving the deposit payment and customize details be confirmed .

Q6. What’s the quality warranty ?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Q7. Is your packaging secured ?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Q8. What is shipping way?

Normally we ship the goods by air freight, duty included. Shipping fee will be charged as per actual cost that will happen. Or you can also use your own shipping way if you have a carrier agent .